COMMENTS FROM AVON ASSOCIATES'

EVALUATIONS OF OUT OF HARM'S WAY

 

Below is a detailed analysis reflecting associates'

ratings of the usefulness of each element of the training program presented.

This evaluation is from a series of nine programs which I presented

to several hundred Avon Products' headquarters personnel in New York City.

The individuals attending were vice presidents, managers and administrative staff.

 

RATINGS PERCENTAGES BY SUBJECT

TRAINING ELEMENT %PARTICIPANTS RATED

(very useful or useful)

Information 100%

Handouts 90%

Recommendations 100%

Overhead Slides 80%

Situations / Examples 100%

 

Speaker's Skills / Style

* Very friendly / informative. She did not talk down to the audience.

* Very effective and professional.

* Great / very dynamic / well-informed.

* Excellent (114 responses)

* Flow was lively and interesting with many life saving tips.

* Thorough, clear, concise, and personable.

* Hold audience attention / encourages participation

* Gifted speaker

* Very personable, informative, good sense of humor, clear and direct. (6)

* Listener friendly

* Specific, accurate and useful

* Thorough, interesting, personable

* Informative, personable, and clear

 

Feedback from participants requested both more time for training and the opportunity to attend more advanced training to build on what they had learned at the first level. Avon contracted for a number of additional training presentations.


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