CONFLICT MANAGEMENT

BUILDING CUSTOMER LOYALTY

 

Conflict between individuals with differing goals is inevitable. Communications break down and people interpret the same issue in different ways. Ignoring the problem is not the answer. Most conflicts need to be addressed in order to be managed. Viewed as an opportunity to clarify issues, a conflict can be the stepping stone to developing creative solutions to shared challenges. Handled creatively, conflict will help you exceed your goals and expectations. Effective conflict management skills will allow you to develop synergistic relationships and powerful teams.

Some conflicts cannot be fully resolved, but using conflict management techniques can bring the problem to a point where the differing ideas can be managed.

Discover how to turn these encounters into opportunities to expand your organization’s vision.

Conflict is frequently the impetus for important, growth-producing change.

 

 

 

 

 


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